Cookies Policy

1. About cookies

1.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

1.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

1.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2. Cookies used by us and our service providers

2.1 We use cookies and other tracking technologies for the following purposes:

(a) to improve your browsing experience on our website (for example, to remember account login details)

(b) to show you personalised content and targeted ads

(c) to analyse our website traffic

(d) to understand where our visitors are coming from

Strictly Necessary Cookies: These cookies are essential to provide you with services available through our website and to enable you to use certain features of our website. Without these cookies, we cannot provide you certain services on our website.

Functionality Cookies: These cookies are used to provide you with a more personalised experience on our website and to remember choices you make when you use our website. For example, we may use functionality cookies to remember your language preferences or remember your login details.

Tracking Cookies: These cookies are used to collect information to analyse the traffic to our website and how visitors are using our website. For example, these cookies may track things such as how long you spend on the website or the pages you visit which helps us to understand how we can improve our website for you. The information collected through these tracking and performance cookies do not identify any individual user.

Targeting and Advertising Cookies: These cookies are used to show advertising that is likely to be of interest to you based on your browsing habits. These cookies, as served by our content and/or advertising providers, may combine information they collect from our website with other information they have independently collected relating to your web browser’s activities across their network of websites. If you choose to remove or disable these targeted or advertising cookies, you will still see adverts, but they may not be relevant to you.

You can change your preferences and decline certain types of cookies to be stored on your computer while browsing our website. You can also remove any cookies already stored on your computer, but keep in mind that deleting cookies may prevent you from using parts of our website.

3. Managing cookies

3.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/kb/PH21411 (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

3.2 Blocking all cookies will have a negative impact upon the usability of many websites.

3.3 If you block cookies, you will not be able to use all the features on our website.

4. Cookie preferences

4.1 You can manage your preferences relating to the use of cookies on our website by visiting: Cookie Settings

5. Our details

5.1 This website is owned and operated by Leader Optec Limited.

5.2  We are registered in England and Wales under registration number 03936485, and our registered office is at Unit 15 Lite Linke Buildings, St Asaph Business Park, St Asaph, Denbighshire, LL17 0LJ

5.3 Our principal place of business is at:

Unit 15 Lite Linke Buildings, St Asaph Business Park, St Asaph, Denbighshire, LL17 0LJ

5.4 You can contact us:

(a) by post, to the postal address given above;

(b) using our website contact form;

(c) by telephone, on the contact number published on our website from time to time; or

(d) by email, using sales@leaderoptec.com

6. Glossary

6.1 Legal Basis

(a) Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

(b) Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

6.2 Third Parties

(a) External 3rd Parties

IT Service Providers - we may disclose your data to service providers acting as processors who provide IT and system administration services.

Email service providers - in order to send you marketing content we share your details with our email service providers.

Social Media Platforms - we may share certain data with social media platforms in order to advertise and market our services to you through other platforms on the internet (e.g. Facebook).

Analytics tools - we use analytics tools to track the way that users interact with our website.

Marketing and insights providers - marketing and insights tools allow us to understand our customers better so that we may provide you with the best possible website, products and customer service experience. We may share certain information about our customers to facilitate this process.

Customer service platforms - when you interact with our customer service team, your details are shared with our customer service platform providers.