Delivery & Returns


You can order from our shop at any-time throughout the year, day or night. Your orders will be processed during our office hours of 8.30am to 5pm Monday to Friday (excluding UK Bank Holidays). If you prefer personal contact then you can phone a member of our team on +44 (0) 1745 586600 or email

For stocked items, we endeavour to despatch orders placed before 3.30pm for a next day delivery. For non-stock items your goods should arrive within 3 days of ordering. You will be notified by a confirmation email of the expected delivery date.

Our delivery prices for up to 20kg are as follows:

  • Standard UK Mainland - £12.50 (Next day up to 17.30)
  • EU - £30 (2-3 day service)
  • USA - £60 (3 - 5 day service)

For timed deliveries such as Pre-9am, 10.30am, Pre-noon and for heavy or bulky goods, contact us to confirm a price.

*Disclaimer: Whilst we strive to offer next day delivery to all our customers, please note that certain postcodes may be exempt from this service. Factors such as geographical location, accessibility and carrier limitations may affect the delivery timeframe. Therefore, we cannot guarantee next day delivery to all areas. To check if your postcode is exempt from our next day delivery service, please contact our team. 


In the unlikely event you receive faulty goods, please  call our Sales Team on +44 (0) 1745 586600 to receive an Quality Incident number and our Quality Team will investigate.

Please note we have a 25% restocking fee for all stock order returns.

We offer collections of returnable orders for £25.

Contact us for more information.


Sign up to the Leader Optec E-News

* required field
Marketing Permissions

Please select how you would like to hear from us:

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website.

As a GDPR compliant company, we would like to explain why you have received this email. We believe your company has a legitimate need for our company updates and information. For more information relating to B2B email marketing permissions please refer to the ICO's guidance relating to the PECR B2B email marketing. Please refer to clause 142-145.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices.